Tom Fregly has been our company’s IT guy since 2005. As a small company, we do not have IT staff. Tom has provided that service for us at a very reasonable cost and is accessible both on-site and remotely. He is knowledgeable and has met all of our IT needs from regular maintenance, purchasing recommendations, set up of new server and equipment, to resolving computer viruses and crashes. We call Tom for any and all computer issues.
Susan Stracquatanio, Delta Analytical
Tom has handled all of our IT needs related to servers and workstations, remote access, software upgrades and even interface to our VOIP phone system for the past four years. We couldn’t be happier with his service and regularly turn away offers from firms seeking to provide these services. He is the best fit for us for many reasons. Most other firms want a monthly fee with billing for costs in excess, Tom does not. He responds quickly when we need him, does specified routing maintenance and backup in the background, and when needs are less he waits until needed. His rates are fair, he bills only what is needed, and we can contact him at any time and get a quick response. He is very capable to address every problem and every expansion or improvement need we have had. We have upgraded workstations rather than replacing. We have moved some backup to cloud resources and over the years feel we are evolving a continuously improving and more reliable system. We are only a ten person firm but we keep up with our largest client in terms of remote access and networked project computing. There is really no area in which we feel Tom’s services do not fully meet our needs. He has earned our highest recommendation. Feel free to contact us for a personal reference.
Scott Kaufman, Principal INTECaec
We have been working with Tom for the past year and a half and he does a wonderful job working directly with our staff to ensure all of our office tech runs smoothly. He worked with us to setup our new office computers and systems and is always willing to stop by whenever we have a tech issue. He is reliable and flexible and has been great with assisting us with our small business needs.
Gretchen Clements, Elan Artists
Tom has helped manage our company’s IT systems for over 10 years – his work has included setting up and maintaining our business servers and remote workstations, harden our IT security, and assisting employees with a myriad of technical and software issues. He is always easily accessible, and prompt in his response to our ongoing small business needs.
Terri Kapetanovic,, President/CEO Professional Services Network